Warranty and Returns

Posted by on 10th Feb 2014

Warranty Policy:

We guarantee Seek Outside products to be free from defects in materials and workmanship for the life of the product to the original owner. Excluded from this guarantee are damages from accidents, inappropriate handling or lack of care, excessive snow loading. Ordinary wear and effects from UV exposure, dirt and sand are not covered. All repairs not covered by this warranty will be carried out promptly and at minimal cost.

Returns Policy: 

You may return most new, unopened items within 30 days of delivery for a refund. If the item has been used we will access a restocking fee.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Shipping: 

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


Address:

Seek Outside 

720 Independent Ave

Grand junction, Colorado 

81505